The following is the contractual document that will govern the purchase of products through the website https://fitness-kpi.com/es owned by Fitness Technologies S.L. (hereinafter the provider). The acceptance of this document implies that the user:

  • Has read, understands and understands what is stated herein.
  • That he/she is a person with sufficient capacity to purchase.
  • That he/she assumes all the obligations set forth herein.

 

The present conditions will have an indefinite period of validity and will be applicable to all purchases made through the website. The provider reserves the right to unilaterally modify these terms and conditions, without affecting the goods or promotions that were purchased prior to the modification, except in case of error.

IDENTITY OF THE PARTIES

On the one hand, the supplier of the goods purchased by the user is Fitness Technologies S.L. with registered office at Víznar nave 113 b, P.I. Juncaril, 18220 Albolote. C.I.F B19677368 and with email: soporte@fitness-kpi.com and on the other hand, the user, registered on the website through a username and password that provides data for which it has full responsibility for use and custody, being responsible for the accuracy of such personal data provided to the provider.

OBJECT OF THE CONTRACT

The purpose of this contract is to regulate the purchase relationship that arises between the provider and the user at the moment the user accepts the corresponding checkbox during the online purchase process.

The contractual purchase relationship involves the delivery, in exchange for a certain price and publicly displayed through the website, a specific product or service.

GENERAL INFORMATION

The terms and conditions described on this page are only for orders placed from the web. These products can only be sold in mainland Spain, Ceuta, Melilla, Canary Islands and Balearic Islands.

If at any time you are interested in our products, and you belong to geographical areas, in which we do not have on-line sales, please do not hesitate to contact us via e-mail to the e-mail address soporte@fitness-kpi.com.

We will contact you, so that you can enjoy our products, if possible, from anywhere in the world.

The currency used will only be the Euro. The purchase procedure can be carried out in the Spanish language. In case it could be carried out in another language it will be indicated in the heading of the web.

The confirmation of stock will be subject to the final confirmation by the provider who will initially reflect it next to each product or service.

All the information contained in the website regarding the products or services, their characteristics, prices, conditions, including forms, conditions and payment may be modified by Fitness Technologies S.L. at any time and without prior notice, in order to keep the user promptly informed of such changes. It is the user’s responsibility to read them periodically to keep informed. The user will be subject to the conditions in force at the time of using the Fitness Technologies S.L. website. The provider reserves the right to unilaterally modify these conditions, without affecting the promotions, if any, in which they were reserved prior to the modification.

The contracting of the services and products offered on the web will be valid exclusively for those users who have accepted in its entirety the general conditions of contracting.

It is necessary that the user carefully reads the description of the selected product or service before proceeding to the purchase of the service or product. Detailed descriptions of the product or service will be found in the respective products or services.

For any information about the order, the user may contact via e-mail to the e-mail address soporte@fitness-kpi.com.

PURCHASING PROCESS

Any person with internet access can proceed with the acquisition of the services offered on the website. The steps of the service purchasing procedure are visible throughout the entire process. The procedure through the website is as follows: the user making a first-time purchase must complete a form.

Next, we will request additional information in order to process and invoice the orders. The user who is already registered must enter their email and password to initiate and complete the purchase. The user agrees to use their password diligently and not share it with third parties, as well as to notify the provider in case of loss, forgetfulness, or unauthorized access by a third party, so that immediate action can be taken to block it. You only need to select the product you wish to purchase and click the “subscribe now” button. All products included in the “cart” can be removed if desired. However, if you decide to proceed with the purchase, you must read and expressly accept the terms and conditions and the privacy policy of the website. Once this is done, you will proceed to the actual purchasing phase.

If you modify any of the entered data, the on-screen summary will automatically update. There is also a designated space for you to provide specific remarks about your purchase.

Despite adding a specific product, you can continue with your purchase, and all selected products will remain in the cart until you click the button to proceed with the contracting process.

To finalize your purchase, click on the corresponding button. You must always accept the purchase conditions. The purchasing procedure is clearly divided into several steps.

Additionally, you will receive an order confirmation via email. The provider, in accordance with the indicated privacy policy, guarantees the confidentiality of your data.

Once the purchase is completed, a summary screen of the purchase will be displayed. You will also receive an email summarizing your purchase.

This document serves as confirmation that the purchase has been successfully completed and will serve as proof for any potential claims, provided that the corresponding payment receipt is attached. If you do not receive this email, please check your “spam” or “junk” folder, as it may have been flagged as spam. If you cannot locate it in that folder, please inform us as soon as possible so that we can resolve the issue.

Fitness Technologies S.L. is not responsible for any possible errors in the prices displayed on the website. Therefore, during the order confirmation process, we will verify the prices. If the correct price differs from the one shown on our website, we will contact you as soon as possible. In the event that we are unable to reach you, we will send an email to the address provided by the user, offering the affected customer the opportunity to confirm the order or cancel the purchase. In the case of cancellation, we will refund all amounts paid using the same payment method used for the purchase.

While we strive for accuracy in our service, we cannot verify or guarantee that all information is accurate, complete, or correct. We are also not responsible for errors (including obvious and typographical errors) or interruptions (due to temporary or partial server outages, repairs, updates, maintenance of our platform, or other reasons).

APPLICABLE LAW AND JURISDICTION

This website is subject to Spanish law and in case of litigation or dispute arising from the use of this website both parties submit to the jurisdiction of the courts of the city of Granada. This clause of express submission to the courts of the city of Granada shall not apply in the event of litigation with users of the website who, according to current legislation or hold the status of consumers, in which case the provider and the user agree to submit any dispute that may arise from the provision of products or services covered by these Conditions, to the Courts and Tribunals where the user is located.

Likewise, the provider and the user may submit their disputes to the arbitration provided for in the legislation on arbitration and the defense of consumers and users, and to the procedures for out-of-court settlement of disputes that are established through codes of conduct or other instruments of self-regulation.

In case of disagreement with the products or services contracted and being a customer belonging to the European Union, except Spanish, you can go to the following link to make the appropriate claim: http://ec.europa.eu/consumers/odr/