Terms and Conditions

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Terms and Conditions

Below is the contractual document that will govern the purchase of products through the website https://fitness-kpi.com/es owned by Fitness Technologies S.L (hereinafter, the provider). Acceptance of this document implies that the user:

  • Has read, understands, and comprehends the terms outlined herein.
  • Is a person with sufficient capacity to make a purchase.
  • Assumes all the obligations set forth herein.

These conditions will have an indefinite validity period and will be applicable to all purchases made through the website. The provider reserves the right to unilaterally modify these terms and conditions, without affecting the goods or promotions that were acquired prior to the modification, except in cases of error.


On the one hand, the provider of the goods acquired by the user is Fitness Technologies S.L, with registered office at Víznar nave 113 b, P.I. Juncaril, 18220 Albolote, C.I.F B19677368, and email: soporte@fitness-kpi.com. On the other hand, the user, registered on the website with a username and password, provides the data for which they have full responsibility for use and custody, being responsible for the accuracy of the personal data provided to the provider.


This contract aims to regulate the purchase relationship that arises between the provider and the user when the latter accepts the corresponding checkbox during the online purchase process.

The contractual purchase relationship involves the delivery, in exchange for a determined price publicly displayed on the website, of a specific product or service.


The terms and conditions described on this page apply only to orders placed through the website. These products can only be sold in Peninsular Spain, Ceuta, Melilla, the Canary Islands, and the Balearic Islands.

If you are interested in our products and are located in geographic areas where we do not offer online sales, please contact us via email at soporte@fitness-kpi.com.

We will get in touch with you to enable you, if possible, to enjoy our products from anywhere in the world.

The only currency used will be the euro. The purchase procedure can be carried out in Spanish. If it can be conducted in another language, it will be indicated in the website header.

Stock confirmation will be subject to final confirmation by the provider, initially reflected alongside each product or service.

All information on the website regarding products or services, their characteristics, prices, conditions, including forms, conditions, and payment, may be modified by Fitness Technologies S.L at any time and without prior notice, to keep the user promptly informed of such changes. It is the user's responsibility to read them periodically to stay informed. The user will be subject to the conditions in effect at the time of using the Fitness Technologies S.L website. The provider reserves the right to unilaterally modify these conditions without affecting any promotions, if applicable, that were reserved before the modification.

The contracting of services and products offered on the website will be valid exclusively for those users who have fully accepted the general contracting conditions.

It is necessary for the user to carefully read the description of the selected product or service before proceeding with the purchase. Detailed descriptions of the product or service will be found in the respective products or services.

For any information about the order, the user can contact us via email at soporte@fitness-kpi.com.


Anyone with internet access can purchase the services offered on the website. The steps of the service purchase procedure are visible throughout the entire purchase process. The procedure through the website is as follows: the user making a purchase for the first time must complete a form to start the purchase.

Next, we will ask for more information to send and bill the orders. The user who has already registered must enter their email and password to start and complete the purchase. The user agrees to use their password diligently and not to make it available to third parties, as well as to notify the provider of its loss or forgetfulness or possible access by an unauthorized third party, so that it can be immediately blocked. You should only select the product you wish to purchase and click the “buy now” button. All products included in the "cart" can be removed, provided you indicate so. If you decide to continue with the purchase, you must read and expressly accept the terms and conditions and the website's privacy policy. Once this is done, you will proceed to the actual purchase phase.

If you modify any of the entered data, the summary displayed on the screen will automatically change. There is also a space specifically provided for you to make specific comments regarding your purchase.

Even after adding a specific product, you can continue with your purchase, with all selected products included in the basket or cart until you click on the button to proceed with the purchasing process.

To finalize your purchase, click on the corresponding button. You must accept the purchase conditions in all cases. The purchase procedure is clearly differentiated into several steps.

You will also receive an email confirmation of your order. The provider, in accordance with the indicated privacy policy, will guarantee the confidentiality of your data.

Once the purchase is completed, a summary screen of the purchase made will be displayed. You will also receive a summary of this purchase by email.

This document confirms that the purchase has been successfully completed and serves as proof for any type of claim, provided you attach the corresponding payment receipt. If you do not receive this email, please check your “junk mail” or “spam” folder, as it may have been detected as spam. If it is not there, please notify us as soon as possible so we can resolve the issue.

Fitness Technologies S.L is not responsible for possible errors in the prices shown on the website. Therefore, during the order confirmation process, we will verify the prices. If the correct price is different from that shown on our website, we will contact you as soon as possible, and if we cannot reach you, we will send an email to the address provided by the user, offering the affected customer the possibility of reconfirming the order or canceling the purchase. In case of cancellation, we will refund all amounts paid using the same payment method used for the purchase.

While we strive to make our service as accurate as possible, we cannot verify or guarantee that all information is accurate, complete, or correct. We are also not responsible for errors (such as manifest and typographical errors), interruptions (due to temporary and/or partial server outages, repairs, updates, and maintenance of our platform, or other reasons).


This website is subject to Spanish law, and in the event of any dispute or controversy arising from the use of this website, both parties submit to the jurisdiction of the courts of the city of Granada. This express submission clause to the courts of the city of Granada will not be applicable in the event of a dispute with website users who, according to current legislation, hold the status of consumers. In such cases, the provider and the user agree to submit any controversy that may arise from the provision of products or services subject to these Conditions to the courts where the user is located.

Additionally, the provider and the user may submit their conflicts to the arbitrations provided for in the legislation on arbitration and consumer and user protection, as well as to the extrajudicial conflict resolution procedures established by codes of conduct or other self-regulation instruments.

If you disagree with the contracted products or services and are a customer belonging to the European Union (except Spain), you may file a complaint through the following link: http://ec.europa.eu/consumers/odr/